Online Career Course Refund Policy

Students who register for a training course occasionally change their mind for one reason or another. Regardless of the reason, we believe there should be a definite refund policy for students who decide not to take the course. Refunds for online courses are only given under the following circumstances:

  • The student/user did not access any portion of the online course AND the student/user requests a refund, in writing via email within three weeks from the date of the registration (email notification sent). There will be no refunds for any online courses (or curricula) once a course has been accessed in any manner  or the course has commenenced.
  • A full refund will be issued less an administrative fee of $50.

Please understand that with the enrollment and accessing of your online course, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course. If you do not complete your course by the end-date on your welcome letter, there will be additional fees for extended access.

 

Online Professional Development Refund Policy

  • The student/user did not access any portion of the online course AND the student/user requests a refund, in writing via email within 3 Weeks of enrolling in the course.
  • We are unable to offer refunds after the course has commenced

 

Online Enrichment Course Refund Policy

  • The student/user did not access any portion of the online course AND the student/user requests a refund, in writing via email within 3 Weeks of enrolling in the course.
  • We are unable to offer refunds after the course has commenced
  • A refund will be issued less the materials fee for the course.

Contact Us

All comments, queries and requests relating to should be addressed to comms@theafricacatalyst.com